1. INTRODUCTION
Welcome to FactoryDuck
These Terms & Conditions govern your use of our website www.factoryduck.com and the purchase of products from our online store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
2. ELIGIBILITY
- You must be at least 18 years old to use this website or place an order.
- By placing an order, you confirm that the information provided by you is accurate and complete.
3. PRODUCTS & PRICING
- All products listed on FactoryDuck are subject to availability.
- Prices are mentioned in Indian Rupees (₹) and are inclusive/exclusive of taxes as mentioned.
- We reserve the right to change product prices, descriptions, or availability at any time without prior notice.
4. ORDERS & ACCEPTANCE
- Placing an order does not guarantee acceptance.
- FactoryDuck reserves the right to cancel or refuse any order due to:
- Incorrect pricing
- Stock unavailability
- Payment issues
- Suspicious or fraudulent activity
5. PAYMENTS
We accept payments through:
- UPI
- Debit / Credit Cards
- Net Banking
- Cash on Delivery (if available)
All online payments are processed through secure third-party payment gateways. FactoryDuck does not store your card or bank details.
6. SHIPPING & DELIVERY
- Orders are shipped within the timeline mentioned on the product page.
- Delivery time may vary based on location and courier service.
- FactoryDuck is not responsible for delays caused by external factors such as courier issues, strikes, or natural events.
7. RETURNS, REFUNDS & EXCHANGES
- Returns or exchanges are accepted only as per our Refund & Return Policy.
- Products must be unused, unwashed, and in original condition with tags intact.
- Refunds will be processed to the original payment method within the specified time period.
8. CANCELLATION
- Orders can be cancelled before dispatch.
- Once shipped, cancellation may not be possible.
- FactoryDuck reserves the right to cancel any order if required.
9. USER CONDUCT
You agree not to:
- Use the website for unlawful purposes
- Upload false, misleading, or harmful content
- Attempt to hack, disrupt, or damage the website
Violation may result in termination of access.
10. INTELLECTUAL PROPERTY
- All content on FactoryDuck including logos, images, text, designs, and graphics are the property of FactoryDuck.
- Unauthorized copying, reproduction, or distribution is strictly prohibited.
11. LIMITATION OF LIABILITY
FactoryDuck shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business arising from website use
Use of this website is at your own risk.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
FactoryDuck is not responsible for the content, policies, or practices of such websites.
13. PRIVACY
Your personal information is handled according to our Privacy Policy.
Please review it to understand how we collect and use your data.
14. CHANGES TO TERMS
FactoryDuck reserves the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.
15. GOVERNING LAW
These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
16. CONTACT US
For any questions or concerns, please contact us:
📧 Email: support@factoryduck.com